Skip to main content
Guides & Tips / Artwork Essentials
Artwork Essentials

Image Quality & Resolution Explained

Learn what resolution and 300 DPI mean, why some artwork prints blurry, and how to check image quality before submitting your card.

About 5 minutesPrint quality300 DPI

Why image quality matters

Your card artwork is printed at a physical size, so it needs enough image detail to reproduce cleanly. A file can look perfectly acceptable as a small preview on a phone or computer but become blurry or pixelated when printed.

Illustration comparing high-resolution artwork with pixelated low-resolution artwork
Higher-resolution artwork contains more usable detail. If a source image is too small, enlarging it can make individual pixels much more obvious.

What does 300 DPI mean?

DPI means dots per inch. For greeting card artwork, 300 DPI is a useful print-quality target because it provides plenty of detail at the intended physical size.

Diagram explaining 300 DPI and why the DPI label alone does not create image detail
The important bit

A DPI setting does not magically improve an image. The file also needs enough actual pixels. Changing a small image from 72 DPI to 300 DPI without adding genuine detail does not turn it into high-resolution artwork.

Marketplace artwork size

Your Marketplace square artwork should be prepared at 15.4 cm wide × 15.6 cm high and suitable for printing at 300 DPI.

15.4 cm

Artwork width

15.6 cm

Artwork height

300 DPI

Print-quality target

Keeping the artwork at the correct physical size and starting with good-quality source images gives you the best chance of a crisp printed result.

Why enlarging a small image can cause problems

When you make a raster image larger, the software has to spread or estimate the existing pixels across a bigger area. It cannot recreate all of the genuine detail that was missing from the original.

Diagram showing a small image being enlarged until its pixels become visible
Upscaling can make a file larger, but it cannot fully recreate detail that was never present in the source image.

How to check your artwork

1

Check the original artwork

Use the highest-quality version of your illustration, photograph or design. Avoid images downloaded from social media, screenshots or small web previews.

2

View the final exported file

Open the actual JPG or PNG you plan to upload, rather than checking only the working file in your design software.

3

Zoom in

Look closely at text, illustrations, photographs and fine details. Watch for jagged edges, blocky pixels, blur or compression artefacts.

4

Check every element

One low-resolution photograph or graphic can still cause a problem even if the rest of the card is perfectly sharp.

Common quality problems

Screenshots

Screenshots are designed for screen display and may not contain enough detail for a printed card.

Images saved from websites or social media

Online images are often resized or compressed, reducing the amount of usable print detail.

Repeated JPG saving

JPG compression can accumulate each time a file is re-saved, gradually introducing visible artefacts.

Very small source artwork

A small image stretched to fill a large part of the card may become visibly soft or pixelated.

Artificially changing the DPI number

Changing metadata from 72 to 300 DPI does not create missing image information.

What about vector artwork?

Vector artwork, such as shapes and illustrations created from paths, can usually be resized without the same pixelation problem. However, photographs, textures and other raster images placed inside a vector design still depend on their original resolution.

Once you export the finished card to JPG or PNG for Marketplace, check that final image carefully before uploading.

What if my artwork is too low resolution?

Where possible, go back to the original source rather than repeatedly enlarging the low-resolution file. Re-export the design from the original artwork or use a higher-resolution version of the photograph or illustration.

Don't rely on upscaling alone.

Some software can make an image larger and smooth its appearance, but always inspect the result carefully. The safest option is to start with enough genuine image detail in the first place.

Quality checked?

Next, make sure your artwork is exported correctly and ready for Marketplace upload.

Correct sizeGood source images300 DPI targetFinal export inspected

How to Export Your Card from Canva

Preparing your artwork?

Use our complete Marketplace artwork guide before uploading your next card.

View Artwork Guide
Get Started