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Marketplace Help Centre

Guides & Tips

Clear, practical help for preparing artwork, uploading each type of card and setting up your Marketplace profile.

Start with the right guide

Start with the artwork essentials, then choose the guide for the type of card you want to upload.

Artwork Essentials

Prepare Your Square Card Artwork

Set up the correct Marketplace size, 300 DPI, bleed and safe areas before you upload.

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Artwork Essentials

Understanding Bleed & Safe Areas

Learn what bleed, trim and safe areas mean and how to avoid common moderation problems.

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Artwork Essentials

How to Export Your Card from Canva

Export a high-quality JPG or PNG from Canva and check it is ready for Marketplace upload.

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Artwork Essentials

Image Quality & Resolution Explained

Understand 300 DPI, pixelation and how to make sure your artwork is sharp enough for print.

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Artwork Essentials

RGB, CMYK & Colour in Print

Understand screen vs print colour and how to prepare RGB/sRGB artwork for Marketplace.

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Moderation Help

Why Has My Design Been Rejected?

Understand common moderation issues including bleed, resolution, safe areas, borders, text and artwork rights.

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Artwork Essentials

Your Marketplace Design Checklist

A quick final check for size, bleed, quality, safe areas, spelling, colour and artwork rights before you upload.

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Uploading Cards

Upload a Standard Card

Prepare and upload a standard greeting card design to your Marketplace account.

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Personalised Cards

Upload a Photo Card

Prepare a personalised photo card with transparent artwork and a demo image.

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Personalised Cards

Upload a Face Swap Card

Prepare the main artwork and face image needed for a Marketplace face swap card.

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Personalised Cards

Upload a Personalised Text Card

Prepare artwork and configure the editable text areas for a personalised text card.

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Profile & Branding

Adding Your Logo to the Back

Add your designer logo and short brand text to the back of the cards you sell.

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